The Promenade Park Hotel is located in the business part of Shymkent, close to the central square named after Al Farabi. Numerous offices, shops, cafes, as well as an amusement park are in close proximity.
The hotel offers 22 design rooms of various categories. Some rooms have a seating area. Standard amenities include flat-screen TV with satellite channels and private bathroom. Bathrobes, slippers and toiletries are provided.
A restaurant with European cuisine is located at the Promenade Park Hotel.
A conference hall operates at the hotel.
Guest services are spa, secure parking, terrace, Wi-Fi, shuttle service. The hotel has shops and a 24-hour front desk. There is a delivery of food and drinks to the rooms (room service).